In a department, 25 machines are kept running by three operators who respond to randomly occurring equipment problems. An analyst wanting to know whether to add a fourth operator or downsize to two operators would be helped by using queuing theory analysis.

Question

Quizplus · Accepted Answer

Queuing theory can provide insights into the performance of a system with queueing characteristics, such as waiting times and service rates. By analyzing the current system with three operators, the analyst can determine whether adding or removing operators would improve the overall performance of the system.

In a Department, 25 Machines Are Kept Running by Three