When managers use reference power, they have the capacity to:
A) influence other people using specialized knowledge.
B) influence other people by virtue of formal authority, or the rights of office.
C) punish or withhold positive outcomes as a means of influencing other people.
D) influence other people because people like them and want to be with them.
E) offer something of value as a means of influencing other people.

Question

Quizplus · Accepted Answer

Reference power is based on the personal admiration or identification others have for a leader, meaning people are influenced because they like the individual and seek their approval or company.

When Managers Use Reference Power, They Have the Capacity To