While Leroy said he understood the terms of the agreement, he had a quizzical look on his face. Which of the following barriers to communication does this exemplify?
A) Physical distraction
B) Mixed message
C) External locus of control
D) Poor choice of channel
E) Information filtering

Question

Quizplus · Accepted Answer

Leroy's quizzical look on his face indicates that he may not have fully understood the terms of the agreement, which suggests a mixed message barrier to communication. His verbal message (saying he understood) is contradicted by the nonverbal message conveyed by his facial expression.

While Leroy Said He Understood the Terms of the Agreement