One of the more unusual ways in which music has been deployed within the servicescape is to:
A)deter unwanted customers
B)shorten perceived waiting time
C)decrease stress levels
D)enhance perception of service personnel
E)none of the above

Question

Quizplus · Accepted Answer

Music has been used in some environments to deter certain customers or individuals, such as playing classical music in public places to discourage loitering by teenagers.

One of the More Unusual Ways in Which Music Has