How might service companies create flexible capacity?
A)Provide for additional capacity in physical facilities
B)Increase the number of part-time employees
C)Outsource facilities
D)Employ a fixed number of employees for a fixed amount of hours
E)a, b and c but not d

Question

Quizplus · Accepted Answer

Service companies can create flexible capacity by providing for additional capacity in physical facilities, increasing the number of part-time employees, and outsourcing facilities. However, employing a fixed number of employees for a fixed amount of hours does not provide flexibility in capacity as it does not account for changes in demand or unexpected situations.

How Might Service Companies Create Flexible Capacity