A client arrives late for a session and therefore would like extra time with you. What should you do?
A) Be empathic but inform the client that it is important to stick to the scheduled appointment time and you look forward to a full session next week.
B) Agree to extend the session as long as the client has a genuine reason for being late and usually arrives on time.
C) If available, offer an additional appointment to the client later in the week to make up for the lost time.
D) Both a and c are acceptable.
E) None of the above.

Question

Quizplus · Accepted Answer

Being empathic while maintaining the schedule (A) and offering an additional appointment if available (C) are both professional and considerate responses to a client arriving late. These actions respect both the practitioner's time and the client's needs.

A Client Arrives Late for a Session and Therefore Would