If a client arrives early and asks if you are free to start the interview, what should you do?
A) Agree to begin the session early if you're not busy.
B) Agree to begin the session early if the client is willing to reimburse you for extra time.
C) Scold the client for making an inappropriate request.
D) Politely inform the client that you will be available at the scheduled appointment time, unless there is a crisis, in which case you can see the client early.
E) Use the behavioral technique of ignoring inappropriate behavior in an effort to extinguish it.

Question

Quizplus · Accepted Answer

It is important to maintain professional boundaries and stick to the scheduled appointment time, unless there is a crisis. Polite communication with the client is the key to maintaining a good client-counselor relationship. Asking the client to come at the scheduled time shows that you respect their time and helps maintain a professional image.

If a Client Arrives Early and Asks If You Are