Question 1

Which of the following types of conflicts is most strongly associated with improvements in team performance?

Accepted Answer

The answer of Which of the following types of conflicts...

Question 2

Identify the statement that is true about virtual teams.

Accepted Answer

Virtual teams typically require smaller time commitments than traditional teams because they often allow for more flexible scheduling and do not require physical presence, reducing time spent on commuting and other in-person logistics.

Question 3

Linda is a manager at a local restaurant. She wants to introduce a new scheme that she thinks will improve customer satisfaction. But before this, she needs to inform her team about this. Should Linda force consensus for her new scheme? Why?

Accepted Answer

Insisting on consensus can lead to affective conflict, which is emotional and personal, rather than cognitive conflict, which is focused on the issue at hand. This can create unnecessary tension and hinder the decision-making process. Instead, Linda could encourage open discussion and feedback from her team to address any concerns and potentially improve the new scheme before implementing it.

Question 4

Which of the following is NOT one of the recommendations for minimizing the occurrence of affective conflict and having a good fight?

Accepted Answer

While establishing common goals, working with more information, and maintaining a balance of power are recommended for minimizing the occurrence of affective conflict and having a good fight, always resolving issues by consensus is not necessarily feasible or effective in all situations. Injecting humor into the workplace can also help diffuse tension and decrease the likelihood of affective conflict.

Question 5

Minority domination will most likely be a problem _____.

Accepted Answer

As teams grow, the likelihood of minority domination increases because larger teams can have more diverse opinions, making it easier for a minority to dominate discussions and decisions.

Question 6

Which of the following statements regarding cohesiveness is true?

Accepted Answer

Engaging in non-work activities as a team can help build cohesion. Cohesiveness refers to the degree to which group members are attracted to one another and share the group's goals. Engaging in activities that are not directly related to work can help build relationships and bonds among team members, increasing cohesiveness.

Question 7

A group of workers in a medical examiner's office decided that they would not wear light-colored denim jeans to work because such casual wear seemed unprofessional. This informal agreement was made although the office did not have a dress code policy. The workers created a(n) _____.

Accepted Answer

The workers created a norm, which is an unwritten, informal rule that is understood and followed by the group.

Question 8

A group of architects and engineers has been organized to plan the construction of a new bridge. The team members are getting to know each other and are setting some preliminary ground rules. This group is in the _____ stage of team development.

Accepted Answer

The forming stage is characterized by team members getting to know each other and establishing preliminary ground rules. This is the initial stage where the team is assembled and goals are established. In this scenario, the team is in the forming stage as they are just starting to plan the construction of the new bridge.

Question 9

Lisa recently joined a famous multinational company. During her first few days, she went to work wearing casual clothing. However, she gradually came to know that this was not the expected dress code as everyone in the office dressed in formal attire. This was not specifically told to her, nor was it officially established as she later found out. The formal dress code is an example of a(n) _____.

Accepted Answer

The formal dress code is an example of a norm, which refers to unwritten rules or expectations for behavior within a social group or culture. It is not an official guideline, policy, or operational guide, and it may not necessarily be ethical in nature.

Question 10

_____ are often used to develop new products, significantly improve existing products, roll out new information systems, or build new factories or offices within a specific time, following which the team members either move on to the next project or return to their functional units.

Accepted Answer

Project teams are structured to work on specific projects or initiatives that have a defined start and end time. They are typically cross-functional teams that bring together individuals with different skills and expertise to work on a common goal. Once the project is complete, the team members may move on to other projects or return to their functional units. This makes project teams a flexible and efficient way to tackle specific business objectives.

Question 11

A group of medical specialists work in the neonatal unit of Bightlake Medical College and Hospital. This group has agreed that they should explain students the reasons of specific procedures as and when they are performed although there are no hospital rules mandating that the students should be given an explanation. What can this rule be best categorized as?

Accepted Answer

The answer of A group of medical specialists work in...

Question 12

_____ refers to the emotional reactions that can occur when disagreements become personal rather than professional.

Accepted Answer

The answer of _____ refers to the emotional reactions that...

Question 13

Which of the following statements is true of team development?

Accepted Answer

The four stages of team development are forming, storming, norming, and performing.

Question 14

Identify the correct statement about team conflicts.

Accepted Answer

The answer of Identify the correct statement about team conflicts.
...

Question 15

Which of the following kinds of teams is always temporary?

Accepted Answer

Project teams are created for a specific project or objective and are temporary in nature. The other types of teams listed (cross-functional, self-designing, self-managing, virtual) can be either temporary or permanent.

Question 16

Which of the following statements is true of virtual teams?

Accepted Answer

Virtual teams are often temporary teams that are set up to accomplish a specific task. Option A is incorrect as virtual teams are not called illusionary focus groups. Option C is incorrect as virtual teams do not necessarily require a senior manager to act as a filter. Option D is incorrect as virtual teams may or may not be self-managing teams. Option E is incorrect as virtual teams may not meet face-to-face at all.

Question 17

Which of the following statements is true of a-type conflict?

Accepted Answer

The answer of Which of the following statements is true...

Question 18

A drawback of virtual teams is that:

Accepted Answer

Virtual teams require members to adapt to new ways of communication and collaboration, which can be challenging for those accustomed to traditional in-person interactions.

Question 19

Fervor Tax Service has a largely white, male demographic at present. A new group has been established in Fervor to improve the employment, retention, and promotion prospects of women and ethnic minorities. The team has six months to gather information and create a plan. This group can best be categorized as a(n) _____.

Accepted Answer

The group has been established for a specific project, which is to improve the employment, retention, and promotion prospects of women and ethnic minorities. Therefore, this group can be categorized as a project team.

Question 20

With _____ conflict, team members disagree because their different experiences and expertise lead them to different views of the problem and solutions.

Accepted Answer

The answer of With _____ conflict, team members disagree because...

Quiz 10: Managing Teams