Question 1

Identify and explain the three-step process that managers use to make sense of changes in their external environments. Explain how environmental scanning contributes to organizational performance.

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Question 2

Which of the following is NOT a viable strategy for changing organizational culture?

Accepted Answer

Keeping visible artifacts of the old culture can hinder the success of changing organizational culture. It is important to refresh the physical environment to reflect the new values and beliefs that the organization is trying to establish. Allowing employees to personalize their offices, using behavioral substitution and addition, selecting job applicants with appropriate values and beliefs, and eliminating the company dress code can all be viable strategies for changing organizational culture.

Question 3

Compare and contrast the general environment with the specific environment faced by a company.

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Question 4

List and describe the four characteristics of successful organizational cultures. Explain what is meant by success in this context. Identify an organization that you are aware of that seems to have a successful organizational culture. Characterize that organization on each of these four dimensions. Can an organization still have a successful culture if it is weak on one of these dimensions?

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Question 5

List and briefly define the four characteristics of successful organizational cultures.

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Question 6

Discuss the challenges of changing an organizational culture. Identify three approaches that can be used to accomplish this.

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Question 7

Briefly differentiate the two basic approaches used for monitoring customers.

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Question 8

Briefly differentiate between the external and internal environments that companies face and explain why these environments are important.​

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Question 9

​_____ is the process of gathering information about job applicants to decide who should be offered a job.

Accepted Answer

Selection is the process of evaluating and choosing the best candidate for a job by assessing their skills, qualifications, experience, and potential fit with the company culture. Hiring refers to the overall process of finding, attracting, and recruiting candidates for open positions. Signing relates to the formal process of offering the job and having the candidate accept or decline. Acquisition and procurement are general terms that refer to acquiring or obtaining goods, services or resources, and are not specific to the hiring process.

Question 10

A ceremonial mace is commonly used at a university or college convocation ceremony. It is considered as a symbol of authority. In the context of organizational culture, the mace is an example of a(n) ____.

Accepted Answer

The ceremonial mace is a visible artifact that represents the authority and traditions of the organization, specifically in a university or college context. It is tangible and can be seen by all participants of the convocation ceremony. The other choices (business confidence indices, organization value, organizational belief, cognitive map) do not accurately describe the ceremonial mace.

Question 11

Briefly define and explain the relationship between environmental change, complexity, uncertainty, and resource scarcity.

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Question 12

Identify and discuss the implications of changes in the political/legal component of the general environment facing organizations over the past decade. Give one example of a relevant recent change. What is the best way for companies to manage their legal responsibilities?

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Question 13

Define advocacy groups. Explain the basic techniques that advocacy groups use to achieve their goals. Provide one example of how advocacy techniques are used.

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Question 14

Identify and provide examples of the two important ways in which socio- cultural changes and trends influence organizations.

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Question 15

Briefly identify the two predictors of future economic activity that are available to managers for decision making. Specify which one managers typically prefer.

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Question 16

Identify the major concern facing businesses from the perspective of the political/legal component of the general environment. What is the most appropriate action businesses can take to manage their legal responsibilities?

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Question 17

Describe environmental change and its relationship to punctuated equilibrium theory. Give an example of an industry whose environments are characterized by the punctuated equilibrium model in recent years.

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Quiz 3: Organizational Environments and Cultures