Balanced scorecards contain a number of factors that are important to the success of a business.These factors are often divided into four categories: ﬁnancial, internal operations, customer, and learning and growth? Consider the twelve factors that follow. 1.Market share 2.Earnings per share 3.Manufacturing cycle eﬃciency 4.Machine downtime 5.Number of patents held 6.Employee suggestions 7.Number of repeat sales 8.Levels of inventories held 9.Number of vendors used 10.Cash ﬂow from operations 11.Employee training hours 12.Gross margin Required: Determine the proper classiﬁcation (ﬁnancial, internal business process, customer, and learning and growth?) for each of the twelve factors listed.

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The Answer of Balanced scorecards contain a number of factors that are important to the success of a business.These factors are often divided into four categories: ﬁnancial, internal operations, customer, and learning and growth? Consider the twelve factors that follow. 1.Market share 2.Earnings per share 3.Manufacturing cycle eﬃciency 4.Machine downtime 5.Number of patents held 6.Employee suggestions 7.Number of repeat sales 8.Levels of inventories held 9.Number of vendors used 10.Cash ﬂow from operations 11.Employee training hours 12.Gross margin Required: Determine the proper classiﬁcation (ﬁnancial, internal business process, customer, and learning and growth?) for each of the twelve factors listed.

Balanced Scorecards Contain a Number of Factors That Are Important