________ is the ratio of positive to negative comments posted about products and brands on the web.
A)Feedback
B)Commentary
C)Reaction
D)Sentiment

Question

Quizplus · Accepted Answer

Sentiment refers to the overall tone and emotion expressed in comments about a product or brand. The ratio of positive to negative sentiment can be used to gauge consumer perception and satisfaction. Options A, B, and C are related to feedback, commentary, and reaction, respectively, but do not specifically refer to the ratio of positive to negative comments.

________ Is the Ratio of Positive to Negative Comments Posted