Question 1

At the first level of a management support system is a(n) _____ system, which uses summary data collected by the transaction processing system to provide managers with decision-making information.

Accepted Answer

At the first level of a management support system, an information reporting system is used. It leverages summary data collected by the transaction processing system to furnish managers with the information necessary for decision-making. This system is designed to report on the operations of the company, providing aggregated data that helps in understanding performance and making informed decisions.

Question 2

The United States Army retains a history of all equipment acquisition from approval of requirements through funding, authorizing, fielding, and maintenance to equipment retirement.This data would be kept in a(n):

Accepted Answer

A data mart is a subset of a data warehouse, often focused on a single subject or line of business, making it the correct choice for storing detailed historical records of equipment acquisition in the U.S. Army. This allows for efficient access to, analysis of, and reporting on data relevant to specific processes or areas of interest, such as equipment lifecycle management.

Question 3

Data warehouses may contain many _____, subsets of a data warehouse that each deal with a single area of data.

Accepted Answer

Data warehouses often contain many data marts, which are subsets of the data warehouse focused on a single area or domain of data, allowing for more specialized analysis.

Question 4

In 2004, a large department store chain in Germany was forced to withdraw customer loyalty cards when the press discovered that the company had secreted radio-frequency identification (RFID) tags in the plastic.Even when enclosed in a wallet or purse, these cards can transmit information over distances of about a meter, and the stores planned to use them to track which departments the customer visited.All of the customer information gathered was stored in a(n):

Accepted Answer

The correct term for a large store of data accumulated from a wide range of sources within a company and used for reporting and data analysis is a "data warehouse." This is where the information gathered from the RFID tags in the customer loyalty cards would be stored for analysis.

Question 5

Cerner Corporation has created a(n) ______ that helps emergency room physicians make decisions about what kind of treatment to give their patients.The system contains the medical records of more than 400,000 people who received treatment at more than 200 different emergency rooms.By comparing inputted information about a patient with information stored in the system, doctors can get a diagnosis and suggestions as to possible treatments.

Accepted Answer

A decision support system helps physicians make informed decisions by analyzing large amounts of data and providing recommendations based on that analysis.

Question 6

If a manager needs a reporting system that provides the ability to ask "what if" questions, he or she would probably install a(n) _____ system.

Accepted Answer

Decision support systems are specifically designed to help managers make decisions by analyzing data and presenting it in a way that allows for the exploration of various scenarios, including "what if" questions.

Question 7

A(n) _____ is an information system that uses information technology tools to improve communications throughout an organization.

Accepted Answer

Office automation systems use information technology tools to improve communications and productivity in an organization by automating routine tasks and facilitating the flow of information.

Question 8

Collecting data over a period of time and then processing that data all at the same time is called _____ processing.

Accepted Answer

Batch processing involves collecting data over a period of time and then processing all the collected data in a single batch, rather than in real-time or as each piece of data is collected.

Question 9

An expert system:

Accepted Answer

Expert systems use artificial intelligence to simulate the judgment and behavior of a human or an organization that has expert knowledge and experience in a particular field. They provide advice or recommendations much like a human consultant would. Due to the complexity of mimicking human expertise and the technology involved, they are often expensive and difficult to create. Additionally, they are considered a type of management support system, designed to support decision-making activities.

Question 10

Processing data as they become available is called _____ processing.

Accepted Answer

Online processing refers to the method of processing data as soon as it becomes available, without waiting to batch the data together. This is in contrast to batch processing, where data is collected and processed at a later time in a large group.

Question 11

How does an executive information system (EIS) differ from a decision support system (DSS)?

Accepted Answer

EIS is customized for an individual executive, and DSS is not.

Question 12

Victoria Secret maintains a large data warehouse in which it keeps track of inventory, buying patterns, and regional differences.An examination of information from a data warehouse subset that contained data from its Miami, Florida, stores showed that for every one black bra purchased ten ivory bras were purchased.This subset is referred to as a(n):

Accepted Answer

A data mart is a subset of a data warehouse, often focused on a specific business line or team. In this case, the subset containing data from Victoria Secret's Miami stores is a data mart because it is a smaller, more focused set of data extracted from the larger data warehouse for specific analysis.

Question 13

A(n) _____ is an organization's management support system that combines many databases to improve management decision making.

Accepted Answer

A data warehouse is a centralized repository that allows you to store all your integrated data from multiple sources. It supports the processing of large amounts of data and is designed to help in making management decisions by enabling complex queries and analysis, such as data mining.

Question 14

Ground water is a vital water resource in the Choushui River area of Taiwan.A significantly increased demand for water, resulting from rapid economic development, has led to large scale ground water extraction.Overdraft of ground water has considerably lowered the ground water level, and caused seawater intrusion, land subsidence, and other environmental damage.Sound ground water management thus is essential.Chinese government officials have set up a(n) _____ system that allows it to make water management decisions using interactive computer models based on real-world processes.

Accepted Answer

The correct answer is "decision support" because it refers to a system designed to help make management decisions using interactive computer models, which is suitable for managing complex issues like ground water management based on real-world processes.

Question 15

A(n) _____ system is a management support system that uses artificial intelligent to enable computers to reason and learn to solve problems in much the same way as humans do.

Accepted Answer

Expert systems are designed to mimic human expertise and decision-making abilities, utilizing artificial intelligence to solve complex problems by reasoning through knowledge-based processes.

Question 16

A retail manager who wants to know how his store's sales would be affected if he reduces the number of different national brands the store carries would use what type of information system?

Accepted Answer

A decision support system (DSS) is designed to help managers make decisions by analyzing data from various sources and modeling different scenarios. In this case, the retail manager wants to analyze how changes in the number of national brands carried would affect sales, which is precisely the kind of scenario analysis a DSS is equipped to handle.

Question 17

Australia's Health Insurance Commission processes 300 million health claims and makes annual payments of $8 billion of payments to clients.The company would store all of its more than three gigabytes of information in a(n) _____ to support management decision making.

Accepted Answer

A data warehouse is a centralized repository for storing vast amounts of data from multiple sources. Its primary purpose is to consolidate, manage, and analyze large datasets to support decision-making processes, which aligns with the need to handle over three gigabytes of information for management decisions in the scenario described.

Question 18

A(n) _____ is a management support system that is customized for an individual executive.It provides specific information for strategic decision making.

Accepted Answer

An Executive Information System (EIS) is designed to provide top executives with the information they need for strategic decision making. It is customized to their needs and helps in analyzing, comparing, and highlighting trends in important variables so that they can monitor performance and identify opportunities and issues.

Question 19

A system that collects and stores the company's key data and produces the information needed by managers for analysis, control, and decision making is called a(n):

Accepted Answer

A Management Support System (MSS) is designed to assist managers in making decisions by providing them with the necessary data and tools for analysis, control, and decision-making processes. This system integrates data from various sources, analyzes it, and presents it in a format that is useful for managerial decision-making.

Question 20

Academic advisement is unevenly provided in many high schools and colleges.There is a plan to provide advice to high school students and to college freshmen that are seeking a potential major.The on-demand consultation gathers information about a student's grades, interests, test scores, interests and aptitudes.It assesses student qualifications for a variety of majors.The _____ will then recommend six majors for them to consider and provides further information sources about the major.

Accepted Answer

The answer of Academic advisement is unevenly provided in many...

Quiz 13: Using Technology to Manage Information