The balanced scorecard is an approach that looks at four areas in the organization, financial, customer, internal processes, and ________ that contribute to a company's performance.
A) debt
B) shareholder value
C) people/innovation/growth assets
D) managerial decision making

Question

Quizplus · Accepted Answer

The balanced scorecard includes financial, customer, internal processes, and learning and growth (people/innovation/growth assets) perspectives to evaluate organizational performance.

The Balanced Scorecard Is an Approach That Looks at Four