Question 1

Which of the following acts prohibits any form or testing that can be construed as a preemployment medical examination?
A) the Taft-Hartley Act
B) the Landrum-Griffin Act
C) the Wagner Act
D) Americans with Disabilities Act
E) Fair Labor Standards Act

Accepted Answer

D) Federal and state laws and regulations govern many aspects of the hiring process. Any form or testing that can be construed as a preemployment medical examination is prohibited by the Americans with Disabilities Act.

Question 2

John did not promote Cynthia because he thought that a woman could not supervise male construction crews in his company.Given that Cynthia had the necessary experience and credentials,John may have been guilty of ________.
A) narcissism
B) collective bargaining
C) nepotism
D) sexism
E) ethnocentrism

Accepted Answer

D) Sexism refers to discrimination on the basis of gender. The Civil Rights Act of 1964 made it illegal for employers to practice sexism.

Question 3

Which of the following statements is true about terminating employees?
A) Employers have legal rights to fire employees for whistle-blowing.
B) The Age Discrimination in Employment Act requires dismissal of an employee who reaches a certain age.
C) Worker buyouts are usually undertaken to stop employees from voluntarily departing.
D) Rightsizing usually involves downsizing the workforce.
E) Layoffs refer to firing employees because of violation of company policies.

Accepted Answer

D) Although rightsizing usually involves downsizing the workforce, companies sometimes add workers in some areas while eliminating jobs in others.

Question 4

WNIC,a publishing firm,allows its employees to choose their own work hours as long as they work for 8 hours everyday.This is an example of ________.
A) job sharing
B) succession planning
C) telecommuting
D) flextime
E) diversity initiatives

Accepted Answer

D) Flextime is a scheduling system that allows employees to choose their own hours, within certain limits.

Question 5

________ made it illegal for employers to practice sexism or discrimination on the basis of gender.
A) The Equal Pay Act of 1963
B) The Civil Rights Act of 1964
C) The Wagner Act
D) The Social Security Act
E) The Fair Labor Standards Act

Accepted Answer

B) The Equal Pay Act of 1963 mandated equal pay for comparable work, and the Civil Rights Act of 1964 made it illegal for employers to practice sexism or discrimination on the basis of gender.

Question 6

Irene has been working as the senior manager at Ashton Industries for the past four years.Though she has high performance levels,she finds it difficult to move to a top executive position because of subtle discrimination,such as lack of mentoring,limited access to informal networks of communication,and biased rating and testing systems.She is often assigned to projects where there is very limited scope for career growth.In this example,Irene faces ________.
A) nepotism
B) ethnocentrism
C) narcissism
D) affirmative action
E) the glass ceiling

Accepted Answer

E) Glass ceiling refers to an invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business.

Question 7

Pearl Architectural Design,an architecture firm in Vermont,hired several junior-level architects on a temporary basis to fill the workforce requirement for a specific project.In this example,Pearl Architectural Design uses ________ employees.
A) unskilled
B) contingent
C) full-time
D) permanent
E) existing

Accepted Answer

B) Contingent employees refers to nonpermanent employees, including temporary workers, independent contractors, and full-time employees hired on a probationary basis.

Question 8

Quality of hire measures ________.
A) the amount of money spent in hiring and training new employees
B) the level of productivity of employees in the probationary period
C) how closely incoming employees meet the company's needs
D) the percentage of minority groups in a firm's workforce
E) the percentage of the workforce that leaves every year

Accepted Answer

C) Quality of hire measures how closely incoming employees meet the company's needs.

Question 9

Arc Techsystems Inc.,a global technology services and outsourcing company,was forced to layoff several employees due to a business slow-down.To help laid-off employees re-orientate to the job market,the company provided them résumé-writing courses,career counseling,office space,and secretarial help.In this example,Arc Techsystems Inc.provides which of the following services to the laid-off employees?
A) rightsizing
B) outplacement
C) coaching
D) affirmative action
E) diversity initiatives

Accepted Answer

B) Outplacement services such as résumé-writing courses, career counseling, office space, and secretarial help are offered to laid-off executives and blue-collar employees alike.

Question 10

IBM established executive-led task forces to represent women,Asian Americans,African Americans,Hispanic Americans,Native Americans,people with disabilities,and individuals who are gay,lesbian,bisexual,and transgender.This is an example of ________.
A) diversity initiatives
B) horizontal integration
C) ethnocentric policies
D) decentralization
E) deregulation

Accepted Answer

A) Diversity initiatives refer to programs and policies that help companies support diverse workforces and markets.

Question 11

Michelle works as a nurse at Queens Diagnostic and Treatment Center,in New York.She wants to leave the hospital for two years to work with "Doctors Without Borders," a volunteer organization that provides urgent medical care to victims of war and disaster.The human resource manager at the hospital is reluctant to lose a good employee,and considers using alternative work arrangements to meet her needs.Which of the following initiatives is he most likely to take to address this particular situation?
A) decentralization
B) benchmarking
C) flexible career paths
D) job rotation
E) job enrichment

Accepted Answer

C) Situations in which employees want to limit their work time or leave the workforce entirely for an extended period, firms can use flexible career paths. Programs such as Deloitte's mass career customization give employees more freedom in designing their own career paths.

Question 12

The process of attracting appropriate applicants for an organization's jobs is known as ________.
A) de-layering
B) recruiting
C) positioning
D) downsizing
E) onboarding

Accepted Answer

B) Recruiting refers to the process of attracting appropriate applicants for an organization's jobs.

Question 13

Employee retention programs ________.
A) aim to increase the turnover rate
B) list potential replacements for key positions in a firm
C) evaluate job requirements and create job specifications
D) aim to hire more contingent employees
E) ensure a steady supply of experienced employees for new opportunities

Accepted Answer

E) To ensure a steady supply of experienced employees for new opportunities and to maintain existing operations, successful companies focus heavily on employee retention. Employee retention involves efforts to keep current employees.

Question 14

Discriminatory practices that have prevented women and minorities from advancing to executive level jobs are referred to as ________.
A) nepotism
B) the glass ceiling
C) ethnocentrism
D) narcissism
E) affirmative action

Accepted Answer

B) Glass ceiling refers to an invisible barrier attributable to subtle discrimination that keeps women and minorities out of the top positions in business.

Question 15

________ is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.
A) Restructuring
B) Repositioning
C) Nearshoring
D) Work sharing
E) Rightsizing

Accepted Answer

E) Rightsizing is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.

Question 16

Janet teaches the first grade at Meadows Elementary on Monday,Wednesday and Friday.Jeff teaches the class on Tuesday and Thursday.They split the salary and benefits of the job on a pro-rata basis.In this example,the human resource team at Meadows Elementary uses which of the following alternative work arrangements?
A) job sharing
B) cross-training
C) flextime
D) performance monitoring
E) succession planning

Accepted Answer

A) Job sharing lets two employees share a single full-time job and split the salary and benefits.

Question 17

Which of the following initiatives is most likely to be taken by a firm that aims to help employees with disabilities perform activities that might otherwise be difficult or impossible for them?
A) informally promoting glass ceiling
B) using job enrichment
C) investing in assistive technologies
D) using succession planning
E) promoting ethnocentrism

Accepted Answer

C) Employers can invest in a variety of assistive technologies that help people with disabilities perform activities that might otherwise be difficult or impossible.

Question 18

Harmony House,a software development firm,had recently hired a large number of software developers to work on several new projects.Colleen,the manager of the human resource department,wanted to assess the effectiveness of the recruitment team.She used a combination of criteria including the percentage of qualifications met,and subjective assessment by managers to measure how closely newly-hired employees met the company's needs.Colleen is most likely to be using which of the following tools?
A) quality of hire
B) employee satisfaction
C) utilization percent
D) job enrichment
E) outplacement

Accepted Answer

A) Quality of hire measures how closely incoming employees meet the company's needs.

Question 19

K.M.Retailers,an international consumer products retail chain,gives preference to women and minority owned suppliers and sub-contractors.The firm hires a large number of employees from ethnic minorities,and the human resource department keeps the interests of these groups in mind while framing company policies.In this example,K.M.Retailers uses which of the following strategies?
A) job enrichment
B) ethnocentric policies
C) decentralization
D) deregulation
E) diversity initiatives

Accepted Answer

E) Diversity initiatives refer to programs and policies that help companies support diverse workforces and markets.

Question 20

________ services,such as resume-writing courses,career counseling,and secretarial assistance are offered to laid-off employees by many companies.
A) Rightsizing
B) Termination
C) Coaching
D) Affirmative action
E) Outplacement

Accepted Answer

E) Outplacement services such as résumé-writing courses, career counseling, office space, and secretarial help are offered to laid-off executives and blue-collar employees alike.

Quiz 11: Human Resources Management

Which of the following acts prohibits any form or testing that can be construed as a preemployment medical examination?

John did not promote Cynthia because he thought that a woman could not supervise male construction crews in his company.Given that Cynthia had the necessary experience and credentials,John may have been guilty of ________.

Which of the following statements is true about terminating employees?

WNIC,a publishing firm,allows its employees to choose their own work hours as long as they work for 8 hours everyday.This is an example of ________.

________ made it illegal for employers to practice sexism or discrimination on the basis of gender.

Pearl Architectural Design,an architecture firm in Vermont,hired several junior-level architects on a temporary basis to fill the workforce requirement for a specific project.In this example,Pearl Architectural Design uses ________ employees.

Quality of hire measures ________.

IBM established executive-led task forces to represent women,Asian Americans,African Americans,Hispanic Americans,Native Americans,people with disabilities,and individuals who are gay,lesbian,bisexual,and transgender.This is an example of ________.

The process of attracting appropriate applicants for an organization's jobs is known as ________.

Employee retention programs ________.

Discriminatory practices that have prevented women and minorities from advancing to executive level jobs are referred to as ________.

________ is a euphemism used to suggest that an organization is making changes in the workforce to match its business needs more precisely.

Which of the following initiatives is most likely to be taken by a firm that aims to help employees with disabilities perform activities that might otherwise be difficult or impossible for them?

________ services,such as resume-writing courses,career counseling,and secretarial assistance are offered to laid-off employees by many companies.