Which of the following would be a nonfinancial measure?
A)customer profitability
B)dissatisfied customers
C)return on investment
D)cost per unit

Question

Quizplus · Accepted Answer

Dissatisfied customers are a nonfinancial measure as they cannot be quantified with a financial value. Customer profitability, return on investment, and cost per unit are all financial measures that can be expressed in monetary terms.

Which of the Following Would Be a Nonfinancial Measure