Which tactic for overcoming resistance to change basically assumes that the source of resistance lies in misinformation?
A)implementing changes fairly
B)participation
C)education and communication
D)coercion
E)cooptation and manipulation

Question

Quizplus · Accepted Answer

C)Communicating the logic of a change can reduce employee resistance on two levels.First, it fights the effects of misinformation and poor communication: if employees receive the full facts and clear up misunderstandings, resistance should subside.Second, communication can help "sell" the need for change by packaging it properly.

Which Tactic for Overcoming Resistance to Change Basically Assumes That