What is an appropriate company response to a degrading post that leaves the writer with little or no credibility?
A) Reply with factual information.
B) Reply to fix the problem and restore the relationship.
C) Reach out to engage with the writer.
D) No response.
E) No response, but monitor for activity.

Question

Quizplus · Accepted Answer

Monitoring for activity allows the company to stay informed about any developments without engaging directly, which could potentially escalate the situation or give undue attention to a post lacking credibility.

What Is an Appropriate Company Response to a Degrading Post