Apologies can increase the company's credibility, move the business forward, and improve the outcome of litigation.

Question

Quizplus · Accepted Answer

Apologies can often lead to improved customer satisfaction, better reputation management, and can even help in the settlement of legal disputes. By acknowledging mistakes and taking responsibility, companies can show that they are committed to doing better in the future and can regain trust and loyalty from customers and stakeholders.

Apologies Can Increase the Company's Credibility, Move the Business Forward