Which of the following identifies the key customers, determines their needs, and then develops products and/or services to meet those needs?
A) Collaborative Management
B) Customer Relationship Management
C) Product Development and Commercialization
D) Demand Management

Question

Quizplus · Accepted Answer

Customer Relationship Management (CRM) focuses on identifying key customers, understanding their needs, and developing products and services that meet those needs.

Which of the Following Identifies the Key Customers, Determines Their