CRM systems today require less training because:
A) The systems don't do as many things as they used to.
B) They are designed to be more user-friendly
C) Pre-purchase training sessions have become very sophisticated
D) All of the above

Question

Quizplus · Accepted Answer

CRM systems are now designed to be more user-friendly, which means that users do not require as much training as they used to. Options A and C are incorrect as they do not reflect the current state of CRM systems.

CRM Systems Today Require Less Training Because