Cost per call is _________.
A) Total cost divided by number calls.
B) Total sales divided by number of calls.
C) Expenses divided by sales.
D) Sales divided by expenses.
E) None of the above.

Question

Quizplus · Accepted Answer

Cost per call is the total cost divided by the number of calls made. This metric is used to calculate the average cost of each call made and helps businesses understand how much they are spending on customer service and support.

Cost Per Call Is _________