Which of the following statements about methods of measuring a salesperson's performance is true?
A) Number of days worked x calls per day is used to determine a salesperson's optimum territory size
B) Non-selling activities are hard to measure because the data must be collected from current and potential customers
C) A salesperson who makes 30 calls 20 planned and 10 unplanned) and collects 24 orders has a batting average of .8 and a planned call ratio of 2
D) Days worked x call rate x batting average x average order size = sales
E) Account share is a key measure for companies that rely on team selling
Correct Answer:
Verified
Q7: The customer relationship management philosophy embraces the
Q8: Which of the following is NOT a
Q9: The instruction, ""Do not permit your evaluation
Q10: A BARS system focuses on:
A) A full
Q11: A salesperson's hit ratio or batting average
Q13: Which of the following is an example
Q14: A review of a salesperson's evaluations shows
Q15: If promotion and monetary rewards hinge on
Q16: The account penetration ratio:
A) Provides a direct
Q17: Outcome bias occurs when a sales manager:
A)
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