Question 1

The writing process is subdivided into a three-part sequence of
A)prewriting, rewriting, and revising.
B)prewriting, drafting, and proofreading.
C)prewriting, writing, and rewriting.
D)prewriting, revising, and rewriting.
E)None of these answers is correct.

Accepted Answer

C

Question 2

If your purpose for writing was to ask for a refund for a poor quality coat you purchased at your favorite clothing store, what kind of letter would you write?
A)a letter to build rapport
B)a letter to instruct
C)a letter to persuade
D)a letter to inform

Accepted Answer

When writing to ask for a refund for a poor quality item, the goal is to persuade the store to take action and refund the customer for the defective product. A persuasive letter should state the problem clearly, provide evidence of the poor quality of the product, and make a clear request for a refund.

Question 3

Poorly written correspondence wastes time.

Accepted Answer

Poorly written correspondence can cause confusion and errors, leading to wasted time for both the sender and receiver.

Question 4

If, before a staff meeting, you asked employees for agenda items, you are using which of the following techniques?
A)mind mapping
B)storyboarding
C)outlining
D)brainstorming or listing

Accepted Answer

Brainstorming or listing is a technique used to generate ideas and gather information from a group. By asking employees for agenda items, the manager is inviting them to brainstorm and contribute their ideas to the meeting. Mind mapping, storyboarding, and outlining are all techniques used to organize ideas, whereas brainstorming or listing is a technique used to generate ideas.

Question 5

The objectives of the prewriting process include
A)organizing content.
B)examining purposes.
C)proofreading.
D)formatting content.

Accepted Answer

The answer of The objectives of the prewriting process include
A)organizing...

Question 6

Content should be formatted for readability during which step in the writing process?
A)prewriting
B)rewriting
C)writing
D)None of these answers is correct.

Accepted Answer

Content should be formatted for readability during the writing step, as this is when the text is being organized and structured for the audience.

Question 7

Accuracy in technical writing requires that you proofread your text.

Accepted Answer

Proofreading is an essential step in ensuring accuracy in technical writing by identifying and correcting errors in grammar, spelling, punctuation, and formatting.

Question 8

Usability testing helps determine the success of a draft.

Accepted Answer

Usability testing involves evaluating a product or design by testing it with representative users to determine how easy or difficult it is to use. By testing a draft with users, we can gather feedback on its usability and effectiveness, which can then be used to make improvements before the final product is released.

Question 9

Part of prewriting is to determine your communication channel.

Accepted Answer

Determining your communication channel is an essential part of prewriting because it influences how you will structure and present your message to effectively reach your audience.

Question 10

Mind mapping
A)answers the reporter's questions.
B)is especially useful for preparing instructions.
C)allows you to look at your topic from multiple perspectives.
D)allows you to see what your document might look like.

Accepted Answer

Mind mapping is a visual tool that helps you to think about a topic from different angles and to visualize the connections between different ideas or concepts. By creating a mind map, you can organize your thoughts and ideas into a coherent structure, which can help you to see your topic from multiple perspectives. Mind mapping is particularly useful for brainstorming, problem-solving, planning, and organizing information. While it can help you to prepare instructions and visualize the structure of a document, it is not primarily focused on answering specific questions or outlining specific content.

Question 11

During the writing process,
A)once the purpose and goal of the document are determined, the steps can be completed in any order.
B)all three steps may occur simultaneously.
C)it is important to work through each of the three steps one at a time.
D)the prewriting step must be completed before moving on to any other step.

Accepted Answer

The writing process is not linear and can involve multiple steps happening at the same time. Writers often brainstorm (prewriting), draft, and revise in a cyclical manner, rather than strictly sequential.

Question 12

When you are given a writing assignment, usability testing is designed to be used for the
A)prewriting phase.
B)formatting phase.
C)writing phase.
D)rewriting or revision phase.
E)All of these answers are correct.

Accepted Answer

Usability testing is primarily used during the rewriting or revision phase of a writing assignment. During this phase, the writer can test their work to ensure that it is clear, concise, and easy for the intended audience to understand. Usability testing can also help identify any areas that may need improvement or clarification. While testing during other phases (such as prewriting, formatting, or writing) may be helpful, it is not specifically designed for those phases.

Question 13

Single sourcing is
A)producing a document that is intended for one source.
B)using one source for data gathering.
C)producing documents that are intended to be recombined and reused across projects and various media.
D)None of these answers is correct.

Accepted Answer

Single sourcing is the production of documents that are intended to be recombined and reused across different projects and various media. This approach helps to save time, reduce cost and maintain consistency in documentation.

Question 14

Flowcharting is an effective visual technique that does not organize data chronologically.

Accepted Answer

Flowcharting is a visual technique used to represent a process or system in sequential order, which inherently organizes data or steps chronologically.

Question 15

The most important phase in the writing process is gathering documentation.

Accepted Answer

The most important phase in the writing process varies depending on the writer and the project, but it often includes planning, drafting, revising, and editing, rather than just gathering documentation.

Question 16

Answering the "reporter's questions" helps you create the content of your correspondence.

Accepted Answer

Answering the reporter's questions can give you a clear direction on what to include in your correspondence and ensure that you provide all the necessary information.

Question 17

Storyboarding
A)is especially useful for preparing instructions.
B)answers the reporter's questions.
C)allows you to look at your topic from multiple perspectives.
D)allows you to see what your document might look like.

Accepted Answer

Storyboarding is a visual planning tool that allows you to see what your document might look like, including the layout, design, and organization. It helps you to create a clear visual representation of your content and structure, which can save time and energy in the writing process.

Question 18

Two examples of prewriting techniques are
A)flowcharting and reformatting.
B)branching and enhancing.
C)mind mapping and brainstorming.
D)usability testing and simplifying.
E)None of these answers is correct.

Accepted Answer

Mind mapping and brainstorming are both common prewriting techniques used to generate ideas and organize thoughts before beginning to write. Flowcharting and reformatting tend to be more useful for planning and organizing complex processes, while branching and enhancing can refer to various stages of the writing process. Usability testing and simplifying are not typically considered prewriting techniques.

Question 19

Probably the most important stage in the writing process is
A)proofreading.
B)revision.
C)writing.
D)prewriting.
E)All of these answers are correct.

Accepted Answer

While all stages of the writing process are important, revision is the most crucial because it allows the writer to review and improve their work in terms of content, organization, style, and grammar. Without thorough revision, the final product may be incomplete or of poor quality.

Question 20

The National Commission of Writing identified essential skills in technical communication that employers want. The most important was
A)documentation and supporting data.
B)spelling, grammar, and punctuation.
C)accuracy.
D)logic.

Accepted Answer

Accuracy was identified as the most important essential skill in technical communication that employers want by the National Commission of Writing.

Quiz 3: The Communication Process

The writing process is subdivided into a three-part sequence of

If your purpose for writing was to ask for a refund for a poor quality coat you purchased at your favorite clothing store, what kind of letter would you write?

Poorly written correspondence wastes time.

If, before a staff meeting, you asked employees for agenda items, you are using which of the following techniques?

The objectives of the prewriting process include

Content should be formatted for readability during which step in the writing process?

Accuracy in technical writing requires that you proofread your text.

Usability testing helps determine the success of a draft.

Part of prewriting is to determine your communication channel.

Mind mapping

During the writing process,

When you are given a writing assignment, usability testing is designed to be used for the

Single sourcing is

Flowcharting is an effective visual technique that does not organize data chronologically.

The most important phase in the writing process is gathering documentation.

Answering the "reporter's questions" helps you create the content of your correspondence.

Storyboarding

Two examples of prewriting techniques are

Probably the most important stage in the writing process is

The National Commission of Writing identified essential skills in technical communication that employers want. The most important was