____ is the degree to which rules and procedures govern the activities of an organization.
A) Formalization
B) Centralization
C) Specialization
D) Unification

Question

Quizplus · Accepted Answer

Formalization refers to the extent to which an organization's activities are governed by rules, procedures, and policies. Centralization refers to the degree to which decision-making authority is concentrated in a few individuals or groups. Specialization refers to the division of labor and the degree to which tasks are specialized. Unification is not a relevant concept in this context.

____ Is the Degree to Which Rules and Procedures Govern