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Essentials of Negotiation Study Set 2
Quiz 10: Confronting the Dark Side: Deception and Ethical Dilemmas
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Question 21
True/False
According to a study exploring whether or not there is such a thing as an honest face, researchers concluded that men's faces accurately reflected their tendency toward honesty, but women's faces were not particularly valid indicators of their truthfulness.
Question 22
Multiple Choice
Research has found that victims had stronger emotional reactions to deception when:
Question 23
Multiple Choice
Insincere threats or promises exemplifies which marginally ethical negotiating tactic?
Question 24
Multiple Choice
Not disclosing your walkaway point in a negotiation or making an inflated opening offer exemplifies which marginally ethical negotiating tactic?
Question 25
True/False
Asking questions can reveal a great deal of information, some of which the negotiator may intentionally leave undisclosed or unsaid.
Question 26
True/False
Responding in kind is the clearest way to indicate to the other side that you know he is bluffing or lying.
Question 27
Multiple Choice
Which of the following tactics is the least preferable method of responding to another party's distributive tactics or "dirty tricks"?
Question 28
True/False
When a negotiator has used a tactic that may produce a reaction, the negotiator must prepare to defend the tactic's use to himself.
Question 29
Multiple Choice
When using the justification that "the tactic was unavoidable," the negotiator is saying that:
Question 30
True/False
Real consequences-rewards and punishments that arise from using a tactic or not using it -should not only motivate a negotiator's present behaviour, but also affect the negotiator's predisposition to use similar strategies in similar circumstances in the future.
Question 31
Multiple Choice
Research has shown that negotiators use what two forms of deception in misrepresenting the common value issue?
Question 32
Multiple Choice
Misrepresentation by refers to actually lying about the common-value issue.
Question 33
True/False
Studies show that subjects were more willing to lie by omission than by commission.
Question 34
True/False
One's own temptation to misrepresent creates a self-fulfilling logic in which one believes one needs to misrepresent because the other is likely to do it as well.
Question 35
True/False
The primary motivation to use an ethically ambiguous tactic is to increase the negotiator's temporary power advantage.
Question 36
True/False
Individuals are more willing to use deceptive tactics when the other party is perceived to be uninformed or unknowledgeable about the situation under negotiation; particularly when the stakes are high.