Question 1

You are a new employee with Acme, Inc. Your supervisor has explained your job to you and has indicated that you will have a great deal of control over your job once you become proficient at it. He compliments your history of accepting responsibility and suggests that you are to feel free to offer constructive criticism about the way that your job is structured.
-Which of the following is something you would not expect your supervisor to believe?

Accepted Answer

Your supervisor's comments suggest a belief in Theory Y, which assumes that employees are self-motivated, seek responsibility, and view work as a natural part of life. Option E reflects a Theory X belief, which assumes that workers prioritize security and are less inclined to seek responsibility.

Question 2

Your fellow employees have a terrible work situation. They work in an old, run-down building with a very old air conditioning system. The work itself is tedious and the supervisor is rarely available and only shows up to tell people off for production shortfalls. Nobody has received a promotion in two years. The work is boring, repetitious, and unrewarding. You have decided to try to apply Herzberg's two-factor theory.
-Which of the following statements would likely be true?

Accepted Answer

The answer of Your fellow employees have a terrible work...

Question 3

How is the motivational potential score (MPS) calculated?

Accepted Answer

The Motivational Potential Score (MPS) is calculated using the formula: (skill variety + task identity + task significance)/3 x autonomy x feedback. This formula is part of the Job Characteristics Model, which suggests that these core job dimensions contribute to an employee's motivation.

Question 4

Maslow's hierarchy of needs arranges those needs in which of the following orders?

Accepted Answer

Maslow's hierarchy of needs is arranged in the order of physiological, safety, social, esteem, and self-actualization.

Question 5

The underlying logic of employee involvement is that by involving workers and increasing their autonomy and control over their work lives, employees will become all of the following except more___________ .

Accepted Answer

Involving employees and increasing their autonomy typically enhances their commitment, productivity, satisfaction, and motivation, but it does not necessarily make them more competent, as competence is more related to skills and knowledge rather than involvement.

Question 6

You are a new employee with Acme, Inc. Your supervisor has explained your job to you and has indicated that you will have a great deal of control over your job once you become proficient at it. He compliments your history of accepting responsibility and suggests that you are to feel free to offer constructive criticism about the way that your job is structured.
-Which of the following is something you would not expect your supervisor to do?

Accepted Answer

Your supervisor has indicated that you will have a great deal of control over your job, suggesting a level of trust and autonomy, which is inconsistent with closely monitoring your work.

Question 7

What is the main strength of job rotation?

Accepted Answer

The answer of What is the main strength of job...

Question 8

When people perceive an imbalance in their outcome-input ratio relative to others,___________ .

Accepted Answer

Equity tension is created when individuals perceive an imbalance in their outcome-input ratio compared to others, leading to feelings of unfairness and a desire to restore equity.

Question 9

A Theory Y manager would assume that employees would___________ .

Accepted Answer

Theory Y managers believe that employees are self-motivated, enjoy their work, and are capable of self-direction and taking responsibility.

Question 10

Job enrichment increases the degree to which the worker controls the ___________.

Accepted Answer

Job enrichment involves giving workers more control over the planning, execution, and evaluation of their work, enhancing their responsibility and autonomy.

Question 11

What is the goal of representative participation?

Accepted Answer

The goal of representative participation is to redistribute power within the organization by involving employees in decision-making processes, often through mechanisms like works councils or board representation.

Question 12

Which of the following is one advantage of variable-pay plans to management?

Accepted Answer

Variable-pay plans allow management to align labor costs with company performance, making labor costs more flexible and responsive to changes in business conditions.

Question 13

According to the job characteristics model, which of the following results in the maximum internal rewards for an individual?

Accepted Answer

The job characteristics model suggests that maximum internal rewards are achieved when individuals feel a sense of personal accomplishment and competence, which occurs when they realize they have performed well on a task they care about.

Question 14

What are modular benefit plans?

Accepted Answer

The answer of What are modular benefit plans?
...

Question 15

What sort of goals does Management by Objectives (MBO) emphasize?

Accepted Answer

Management by Objectives (MBO) emphasizes goals that are tangible, verifiable, and measurable to ensure clear understanding and assessment of performance.

Question 16

Which one of the following is not a characteristic of ERG theory?

Accepted Answer

ERG theory does not require that lower-level needs be satisfied before higher-level needs become important, unlike Maslow's hierarchy of needs.

Question 17

Research on employee stock ownership programs indicates that they are clearly successful in doing which of the following?

Accepted Answer

The answer of Research on employee stock ownership programs indicates...

Question 18

A manager introduces participative management in an effort to boost morale and productivity. If he wants to make sure that it has as great a chance of success as possible he should ensure all of the following except .

Accepted Answer

Representative participation through work councils and board representatives is not a necessary condition for participative management to succeed. The focus should be on trust, relevance, and competence in decision-making.

Question 19

Which of the following is not a comparison an employee can use in equity theory?

Accepted Answer

Equity theory involves comparisons with others (inside or outside the organization) or with oneself in different contexts (inside or outside), but not with one's own goals.

Question 20

Lara only makes minimum wage, but she loves her job. Her supervisor regularly compliments her and she has been chosen employee of the month twice this year. Which of the following is Lara's attitude most likely a function of?

Accepted Answer

Lara's positive attitude towards her job is likely influenced by the recognition she receives, such as compliments from her supervisor and being chosen as employee of the month.

Quiz 4: Motivation: Concepts and Applications