One of the functions retailers undertake to increase the customer's perception of value is providing services. Which of the following would be an example of that activity?
A) Increasing employee pilferage
B) Selling on the Internet as an additional channel
C) Performing a situation analysis
D) Ignoring the competition
E) None of the available answers are correct.

Question

Quizplus · Accepted Answer

Selling on the Internet as an additional channel provides convenience and accessibility, enhancing the customer's perception of value by offering more ways to shop.

One of the Functions Retailers Undertake to Increase the Customer's