Jared needed to return a textbook because it had missing pages. The sales clerk refunded Jared's money immediately because the refund policies had been carefully explained to her when she started the job. What gap was reduced because of the employee empowerment?
A) Communication
B) Standards
C) Performance
D) Delivery
E) Knowledge

Question

Quizplus · Accepted Answer

The Answer of Jared needed to return a textbook because it had missing pages. The sales clerk refunded Jared's money immediately because the refund policies had been carefully explained to her when she started the job. What gap was reduced because of the employee empowerment?
A) Communication
B) Standards
C) Performance
D) Delivery
E) Knowledge

Jared Needed to Return a Textbook Because It Had Missing