All of the following are part of Ishikawa's actionable items EXCEPT:
A) check the effects of education and training.
B) take appropriate action.
C) determine goals and targets.
D) engage in education and training.
Correct Answer:
Verified
Q25: Deming's model is known as:
A)plan- check- do-
Q26: A process improvement plan analyzes:
A)process metrics.
B)process boundaries.
C)process
Q27: Design of experiments uses _to test the
Q28: Diagrams used to identify potential and real
Q29: The study of a competitor's products or
Q31: The process of identifying relevant quality standards
Q32: Robert Kaplan and David Norton came up
Q33: Costs of support and maintenance is an
Q34: The set of overall intentions and direction
Q35: Costs of code inspection and testing is
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