Maria's job involves maintaining an accurate inventory and financial data. Her manager provided her with specific written instructions on how to perform the job task that is also used by other employees who do the same work. This is an example of
A)organizational norms.
B)bureaucracy.
C)discipline.
D)standard operating procedures.
E)behavioral management.

Question

Quizplus · Accepted Answer

Standard operating procedures are detailed, written instructions designed to achieve uniformity of the performance of a specific function, which is what Maria is following.

Maria's Job Involves Maintaining an Accurate Inventory and Financial Data