________ is a technique that focuses all functions within an organization on improving the design, features, reliability, and after-sales support of products.
A)Flexible manufacturing
B)Just-in-time management
C)Total quality management
D)Quantum innovation
E)Customer relationship management

Question

Quizplus · Accepted Answer

Total quality management (TQM) is a management approach that seeks to improve quality and performance which will meet or exceed customer expectations. It focuses on all functions within an organization to enhance the design, features, reliability, and after-sales support of products.

________ Is a Technique That Focuses All Functions Within an Organization