Which of the following statements is NOT one of Deming's 14 points for improving quality?
A) Focus the job tasks of workers by instituting barriers between departments.
B) Cease dependence on inspection to achieve quality - build quality into the product.
C) Create constancy of purpose toward improvement of product and service.
D) Institute a vigorous program of education and self- improvement.

Question

Quizplus · Accepted Answer

Deming's 14 points emphasize breaking down barriers between departments to improve quality, not instituting them.

Which of the Following Statements Is NOT One of Deming's