The concept of quality at the source means that
A) employees should not pass defective units to the next operation.
B) quality is the sole responsibility of the supplier.
C) if a defective item is discovered downstream in the process, it is returned for corrections to the worker who made it.
D) inspectors are responsible for finding out who made the defect.

Question

Quizplus · Accepted Answer

Quality at the source emphasizes that employees should ensure quality at their own workstations by not passing defective units to the next operation, thereby preventing defects from moving downstream in the process.

The Concept of Quality at the Source Means That