Question 1

Riverview Medical utilizes an electronic health record. Any hard copy documents that come to the practice remain in hard copy and are filed in a manila folder for each patient. Would this be a patient care issue? Why or why not?

Accepted Answer

Yes, this could potentially be a patient care issue. While utilizing an electronic health record system is beneficial for efficiency and accuracy, having hard copy documents that are not integrated into the electronic system can lead to fragmented or incomplete patient records. This can result in important information being overlooked or missed, potentially impacting the quality of care provided to the patient. Additionally, relying on manual filing systems for hard copy documents can increase the risk of errors, misplacement, or loss of important patient information. It is important for healthcare practices to have a fully integrated and comprehensive electronic health record system to ensure the highest standard of patient care and safety.

Question 2

Jeannie Clark has requested to be put on a payment plan for her outstanding balance. She came to the office today and while registering her, the healthcare professional saw a dialogue box that alerted her not to collect a late fee. This reminder is known as a ______________.

Accepted Answer

A flag is a reminder or alert in a system to notify the user of specific instructions or actions, such as not collecting a late fee.

Question 3

Many offices use an internal, secure environment to communicate important information to their employees. This is known as a/an

Accepted Answer

An intranet is a private network accessible only to an organization's staff, often used to securely share company information and computing resources among employees.

Question 4

Scanned documents can be "misfiled" on the wrong patient's record. How is this possible, and how can it be prevented?

Accepted Answer

The answer of Scanned documents can be "misfiled" on the...

Question 5

Some EHR software includes a method to remind staff to perform certain tasks, for example, to issue a clinical alert or to collect a co-pay. In Prime Suite, the reminder is made in the form of a ___________ that appears as an alert.

Accepted Answer

The answer of Some EHR software includes a method to...

Question 6

A functionality of an EHR or other software that allows the user to assign an electronic "to-do" list to themselves or other employees is known as the

Accepted Answer

A task list is a feature in EHR or other software that allows users to create and assign electronic "to-do" lists to themselves or other employees.

Question 7

The quality of a digital image is known as the

Accepted Answer

Resolution refers to the amount of detail an image holds, typically measured in pixels per inch (PPI) or dots per inch (DPI), and is a key factor in determining the quality of a digital image.

Question 8

Preformatted documents built into the practice management and electronic health record software are known as

Accepted Answer

Templates are preformatted documents used in practice management and electronic health record software to streamline documentation and data entry.

Question 9

Dr. Handley prefers to see the Facesheet of her patients in a particular order. Dr. Adams prefers to see his in another order. The software used in their office allows each provider to view screens in a different way. This is known as

Accepted Answer

Customization refers to the ability of software to be tailored to meet the specific preferences or needs of individual users, such as allowing different providers to view screens in their preferred order.

Question 10

What is the name of the technology used to scan images and then convert them to a format that is readable by the computer?

Accepted Answer

The answer of What is the name of the technology...

Question 11

A hard copy document such as an insurance card may be converted to digital format for inclusion in a patient's health record. The process of converting the document from paper format to digital format is known as _________________.

Accepted Answer

Scanning is the process of converting a hard copy document into a digital format.

Question 12

What is the benefit of communicating with staff through the use of the intranet?

Accepted Answer

The answer of What is the benefit of communicating with...

Question 13

Master files are __________________ that provide structure and are the building blocks for parts of a provider's chart notes.

Accepted Answer

The answer of Master files are __________________ that provide structure...

Question 14

Greensburg Medical Center has five care providers, and each care provider has a unique template for their progress notes. Why would this practice be allowed?

Accepted Answer

The answer of Greensburg Medical Center has five care providers,...

Question 15

Instant access to information is available through a public series of networks. What is this network commonly called?

Accepted Answer

The answer of Instant access to information is available through...

Question 16

Dr. Henderson's office has been installing an EHR system over the past few months. On January 2, 2018, the staff will begin using the new system for all patients seen on that date and going forward. Using the system for the first time is referred to as "going _______ ."

Accepted Answer

The answer of Dr. Henderson's office has been installing an...

Question 17

Why might an office include its mission and value statements on its intranet site?

Accepted Answer

The answer of Why might an office include its mission...

Question 18

In the field "Primary Language," English automatically appears in the field. This is known as a ___________ value.

Accepted Answer

Default value is a value that is automatically assigned to a field when no other value is specified.

Question 19

Greenway Medical Center uses a priority ranking system for its internal email. The fact that the holiday luncheon will be held on December 6, 2017, would be most appropriately sent as a __________ priority email.

Accepted Answer

The information about a holiday luncheon is not urgent or critical, so it would be most appropriately sent as a low priority email.

Question 20

Datasets that provide structure and are the building blocks for parts of the health record are known as ____________ files.

Accepted Answer

Master files are datasets that provide structure and serve as the building blocks for parts of the health record, organizing key information such as patient demographics, provider details, and other essential data.

Quiz 8: Management of Information and Communication