Question 1

_____ show the lines of responsibility through which a supervisor delegates authority to subordinates, oversees their activities, evaluates their performance, and guides them toward improvement when necessary.

Accepted Answer

Vertical linkages represent the hierarchical structure in an organization, showing the lines of authority and responsibility from supervisors to subordinates.

Question 2

In which of the following organizational structures is an organizational chart not usually needed?

Accepted Answer

A simple structure is typically small and has a flat hierarchy, making an organizational chart unnecessary.

Question 3

Which of the following statements about functional structures is accurate?

Accepted Answer

Functional structures group employees based on their specialized roles or tasks, which tends to create highly-skilled specialists within each function.

Question 4

Organizations that use a _____ type of organizational structure tend to have very few rules and regulations.

Accepted Answer

A simple organizational structure is characterized by a lack of formalization, few rules and regulations, and a flat hierarchy, making it flexible and easy to manage.

Question 5

_____ are relationships between equals in an organization.

Accepted Answer

The answer of _____ are relationships between equals in an...

Question 6

Which of the following is used by executives when mapping out the vertical linkages in an organizational structure?

Accepted Answer

The unity of command principle is used to map out vertical linkages in an organizational structure, ensuring each employee reports to one manager.

Question 7

Which of the following best describes vertical linkages?

Accepted Answer

Vertical linkages refer to the hierarchical relationships between supervisors and subordinates within an organization.

Question 8

_____ refer to unofficial relationships such as personal friendships, rivalries, and politics.

Accepted Answer

Informal linkages refer to unofficial relationships within an organization, such as personal friendships, rivalries, and politics, which are not formally structured or documented.

Question 9

The _____ principle states that each person should only report directly to one supervisor.

Accepted Answer

The unity of command principle states that each person should report to only one supervisor to avoid confusion and conflicting instructions.

Question 10

The process of evaluating and rewarding employee performance tends to be informal in organizations that follow a _____ type of organizational structure.

Accepted Answer

In a simple organizational structure, there are fewer formal procedures and processes, leading to more informal evaluation and reward systems.

Question 11

Carlton Group Inc., a firm that manufactures ceramic and porcelain tiles, structures its organization into the following departments: marketing, production, human resources, finance, and customer service. Each employee is grouped into one these departments and each department is headed up by a manager. Carlton Group Inc. is most likely using a _____ organizational structure.

Accepted Answer

A functional organizational structure groups employees based on specialized roles or functions, such as marketing, production, and finance, each led by a manager.

Question 12

Strategic decision making in a _____ organizational structure tends to be highly centralized, with the owner often making all the important decisions.

Accepted Answer

In a simple organizational structure, decision-making is highly centralized, with the owner or a small group of individuals making all the important decisions.

Question 13

If a firm consisting of more than one person is following a _____ organizational structure, tasks tend to be distributed among them in an informal manner rather than each person developing a narrow area of specialization.

Accepted Answer

A simple organizational structure is characterized by an informal distribution of tasks, where roles are not highly specialized, and there is often a lack of formalization and hierarchy.

Question 14

Which of the following is true about horizontal linkages?

Accepted Answer

The answer of Which of the following is true about...

Question 15

_____ are of great importance when close coordination is needed across different segments of an organization.

Accepted Answer

Horizontal linkages are crucial for coordination across different segments of an organization, facilitating communication and collaboration.

Question 16

Which of the following best describes informal linkages?

Accepted Answer

Informal linkages refer to unofficial relationships within an organization, such as personal friendships, rivalries, and politics, which are not formally documented or structured.

Question 17

_____ organizational structures do not rely on formal systems of division of labor.

Accepted Answer

Simple organizational structures do not rely on formal systems of division of labor, as they typically have a flat hierarchy and are often used in small businesses where tasks are not highly specialized.

Question 18

Paul Kelly is the store manager at the Fresh Produce Grocery Store, in Cincinnati. He has a close friendship with Matthew, who works as a cashier at the store, with whom he shares an interest in comic books and graphic novels. This is an example of which of the following structures?

Accepted Answer

Informal linkages refer to the unofficial relationships and social networks that exist within an organization, such as friendships and shared interests, like the one between Paul and Matthew.

Question 19

_____ are often called committees, task forces, or teams.

Accepted Answer

The answer of _____ are often called committees, task forces,...

Question 20

Claire is the owner and chef at Vanilla and Sugar, a cafe that also offers a range of baked products. Claire employs two people who help her with various tasks at the cafe. At Vanilla and Sugar, tasks tend to be distributed among the two employees in an informal manner rather than each person developing a narrow area of specialization. Vanilla and Sugar is most likely to have a _____ structure.

Accepted Answer

A simple structure is characterized by a low level of departmentalization and a wide span of control. In this case, tasks are distributed among employees in an informal manner, which is consistent with a simple structure.

Quiz 9: Executing Strategy Through Organizational Design