Internal failure activities:
A) seek to prevent defects in the products or services being produced.
B) inspect inputs and attributes of individual units of products or services to detect whether they conform to specifications or customer expectations.
C) correct defective processes or products and services before they are delivered to customers.
D) are activities required after defective products or services are delivered to customers.

Question

Quizplus · Accepted Answer

Internal failure activities involve correcting defects in processes or products before they reach the customer, ensuring that only quality products or services are delivered.

Internal Failure Activities