Question 1

Describe how a leader can appropriately ask a member to leave a group?

Accepted Answer

The answer of Describe how a leader can appropriately ask...

Question 2

According to the authors, it is usually good for the leader to let there be silence at the beginning of each session to see what the members might do.

Accepted Answer

The answer of According to the authors, it is usually...

Question 3

Once a group has been underway, it is a mistake for the leader to meet with a member individually outside the group in order to deal with a problem behavior on the member's part.

Accepted Answer

Meeting individually with a member can be an effective way for a leader to address problem behaviors privately, without embarrassing the member in front of the group, and can lead to more productive outcomes.

Question 4

What might a leader do to prevent members from trying to "get" him or her?

Accepted Answer

The answer of What might a leader do to prevent...

Question 5

There are productive and non-productive periods of silence in many groups.

Accepted Answer

Productive periods of silence may occur during brainstorming sessions or during decision-making processes when individuals need time to reflect on the options presented. Non-productive periods of silence may occur when there is discomfort or tension in the group, or when individuals are not engaged or participating fully.

Question 6

A good rule of group leadership is to be tolerant of members' differences and intervene only when a member's negative or prejudicial comments may be harmful to another in the group.

Accepted Answer

As a group leader, it is important to create a safe and inclusive environment where members feel comfortable expressing themselves. However, if a member's negative or prejudicial comments are harmful to another member, it is important for the leader to intervene and address the situation.

Question 7

Because it is important for a group leader to be ethical, she should never cut off moralizing statements from members directed at other members.

Accepted Answer

While promoting ethical behavior is crucial, a group leader must also manage the group dynamics effectively. Cutting off moralizing statements can be necessary to maintain a respectful and productive environment, preventing potential conflicts or discomfort among members.

Question 8

Which of the following is a MISTAKE when dealing with a problem situation in group?
A) Talking to a negative member outside of group
B) Giving a dominating member a helping role in group
C) Allowing the group to sit in silence for 10 minutes as punishment
D) Letting other members do a majority of the helping with a resistant member

Accepted Answer

Allowing the group to sit in silence for 10 minutes as punishment is not an effective way to deal with a problem situation. It can create tension and escalate the problem rather than resolving it. Productive communication and problem-solving strategies should be implemented instead. A, B, and D are all possible effective strategies for dealing with problem situations in a group.

Question 9

When a leader senses two members in a group are sexually attracted to one another, she should bring this to the attention of the members and use group pressure to prevent a romantic relationship from being established.

Accepted Answer

It is not the leader's place to interfere with the personal relationships of group members. It is important to maintain a neutral and respectful stance towards all members of the group, and not use group pressure to discourage or prevent romantic relationships. Relevant policies and guidelines around workplace relationships should be followed if applicable.

Question 10

When leading a group with two mutually hostile members, the leader should do each of the following EXCEPT
A) get the members to like each other.
B) meet privately with each member to identify issues.
C) focus on how the members came to dislike one another.
D) obtain a commitment from each member to work on the issue in group.

Accepted Answer

While it would be ideal for the members to like each other, it may not be realistic or necessary. The leader should focus on addressing the issues causing the hostility and promoting respectful communication and cooperation, rather than forcing friendship between the members.

Question 11

When there are mutually hostile members in a group, the leader should let the members take a vote on which should be asked to leave the group.

Accepted Answer

It is not the responsibility of the group members to determine who should be asked to leave the group. It is the leader's responsibility to address conflicts and find a solution that benefits the group as a whole. Taking a vote could further escalate tensions and potentially lead to more conflicts.

Question 12

Sometimes when a member plays "get-the-leader", it is because of a mistake that the leader has made in his or her leadership of the group.

Accepted Answer

Sometimes members may feel the need to "get-the-leader" if they believe the leader has made a mistake or is not providing effective leadership. However, it is important to distinguish this from situations where members are simply being disruptive or seeking attention.

Question 13

The authors state that asking a member to leave might be done for all of the following reasons EXCEPT
A) being negative in group.
B) disrupting the work of other members.
C) raising irrelevant issues in group over and over.
D) disagreeing with the leader or members at times.

Accepted Answer

The article does not mention disagreeing with the leader or members as a reason for asking a member to leave.

Question 14

The member who sits in group with her arms crossed and does not contribute unless forced to do so is
A) trying to get the leader
B) resistant
C) a distracter
D) prejudiced

Accepted Answer

The member who sits with her arms crossed and does not contribute unless forced to do so is showing resistance to the group's communication and problem-solving efforts.

Question 15

A member who says to another "Don't worry, everything will be ok, you just have to make the best of things" is a
A) rescuing member
B) resistant member
C) distracter
D) talkative member

Accepted Answer

This member is trying to comfort and reassure the other member, which is a common behavior of a rescuing member. They may be doing this to protect the other member from discomfort or to try to fix the situation themselves. However, this behavior can also be harmful if it prevents the other member from learning to cope with challenges on their own.

Question 16

There may be occasions when a group member's behavior is so negative or distracting that it suggests he or she is not ready for a group experience.

Accepted Answer

Sometimes, a group member's behavior can be disruptive and negatively impact the group's dynamic. In such situations, it may be best to suggest that the individual is not ready for a group experience and remove them from the group.

Question 17

When dealing with negative members, the leader should NOT
A) ask the negative member to sit quietly.
B) avoid eye contact with the negative member.
C) confront the negative member during the group session.
D) talk to the negative member outside of group about his negativity.

Accepted Answer

Confronting the negative member during the group session is necessary to address their behavior and find a solution to their negativity. Avoiding the negative member or asking them to sit quietly may not address the issue and could potentially escalate the situation. Talking to the negative member outside of group may not be effective as it doesn't involve the rest of the group in finding a solution.

Question 18

With resistant members, the leader SHOULD
A) talk to him after the session to try to help him to work through his resistance
B) take as much time as needed to break down the resistance
C) keep the member from sharing any of his opinions in group
D) allow him to discuss irrelevant topics as long as he participates in group

Accepted Answer

Talking to the resistant member after the session can help the leader address any issues or concerns the member may have and work towards finding a solution or way to overcome their resistance. It shows that the leader is willing to listen and provides an opportunity for a more personal and focused conversation. Taking as much time as needed may not be practical in a group setting and may take away from other members' time to participate. Keeping the member from sharing their opinions goes against the principles of group therapy and may further alienate the resistant member. Allowing them to discuss irrelevant topics does not address their resistance and may distract from the group's focus.

Question 19

Whenever a member cries in a group situation, the leader should encourage all the members to gather around and give that member support.

Accepted Answer

The leader should assess the situation and the individual's needs before encouraging a specific action, as not everyone may feel comfortable with group attention in a vulnerable moment, and it could potentially increase the person's discomfort.

Question 20

All of the following are true about distracting members EXCEPT?
A) They are attention-seeking
B) They can get the group off task
C) They are always intentionally trying to distract the group
D) They should be talked to about their comments and then ignored

Accepted Answer

The answer of All of the following are true about...

Quiz 16: Dealing With Problem Situations

Describe how a leader can appropriately ask a member to leave a group?

According to the authors, it is usually good for the leader to let there be silence at the beginning of each session to see what the members might do.

Once a group has been underway, it is a mistake for the leader to meet with a member individually outside the group in order to deal with a problem behavior on the member's part.

What might a leader do to prevent members from trying to "get" him or her?

There are productive and non-productive periods of silence in many groups.

A good rule of group leadership is to be tolerant of members' differences and intervene only when a member's negative or prejudicial comments may be harmful to another in the group.

Because it is important for a group leader to be ethical, she should never cut off moralizing statements from members directed at other members.

Which of the following is a MISTAKE when dealing with a problem situation in group?

When a leader senses two members in a group are sexually attracted to one another, she should bring this to the attention of the members and use group pressure to prevent a romantic relationship from being established.

When leading a group with two mutually hostile members, the leader should do each of the following EXCEPT

When there are mutually hostile members in a group, the leader should let the members take a vote on which should be asked to leave the group.

Sometimes when a member plays "get-the-leader", it is because of a mistake that the leader has made in his or her leadership of the group.

The authors state that asking a member to leave might be done for all of the following reasons EXCEPT

The member who sits in group with her arms crossed and does not contribute unless forced to do so is

A member who says to another "Don't worry, everything will be ok, you just have to make the best of things" is a

There may be occasions when a group member's behavior is so negative or distracting that it suggests he or she is not ready for a group experience.

When dealing with negative members, the leader should NOT

With resistant members, the leader SHOULD

Whenever a member cries in a group situation, the leader should encourage all the members to gather around and give that member support.

All of the following are true about distracting members EXCEPT?