In the case of a customer satisfaction survey,face-to-face interviews tend to generate more qualitative data than formal written surveys.

Name: In the case of a customer satisfaction survey,face-to-face interviews tend to generate more qualitative data than formal written surveys.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

Face-to-face interviews allow for more in-depth discussions and follow-up questions, leading to more detailed and qualitative data compared to written surveys which may only capture limited responses.

In the Case of a Customer Satisfaction Survey,face-To-Face Interviews Tend