The most trusted source of expectations is
A) word-of-mouth.
B) a consumer's own experience.
C) friends.
D) family.
Correct Answer:
Verified
Q41: The hierarchy of customer behavior is
A) trial,
Q42: When a consumer does not have much
Q43: For _ purchases, the comparative evaluation process
Q44: When we have a situation where we
Q45: For _ purchases, the comparative evaluation process
Q47: Marketers don't track customer evaluations because
A) they
Q48: What do customers evaluate when making a
Q49: Susan visits the office of a local
Q50: _ factors are actions that go above
Q51: The VP of Customer Experience at an
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