Managers should create an environment in which subordinates will not be afraid to report problems or recommend improvements.
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Q2: A _ system is one that an
Q3: "Efficiency" refers to goods and services that
Q4: Customer relationship management (CRM)is a technique that
Q5: Labor productivity is equal to outputs divided
Q6: The management of any aspect of production
Q8: The attributes of an organization's outputs are
Q9: Profit-seeking organizations have customers, but not-for-profit organizations
Q10: Improving product quality increases the operating costs
Q11: The main responsibility of operations managers is
Q12: Generally, other things being equal, most customers
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