Which type of process drives the creation of products and services,is critical to customer satisfaction,and has a large impact on the organization's strategic goals?
A)Value-creation process
B)Support process
C)Outsourced process
D)Supplier process

Question

Quizplus · Accepted Answer

The value-creation process is the type of process that drives the creation of products and services. It is critical to customer satisfaction and has a large impact on the organization's strategic goals. The support process, outsourced process, and supplier process are all important in their own right, but do not drive the creation of products and services in the same way as the value-creation process.

Which Type of Process Drives the Creation of Products and Services,is