A retailer has a no-questions asked return policy. The policy is an example of a(n):
A) programmed decision.
B) non-programmed decision.
C) novel decision.
D) poor management.
E) unstructured decision.

Question

Quizplus · Accepted Answer

A no-questions-asked return policy is a well-established rule that can be consistently applied to all instances of product returns. It is a programmed decision as it is based on pre-established procedures rather than unique or novel problems that require unique solutions.

A Retailer Has a No-Questions Asked Return Policy