Which of the following is a characteristic of a world-class organization?
A) An authoritarian climate
B) A strong customer focus
C) A bureaucratic organization structure
D) A strong marketing department
E) A functional organizational structure

Question

Quizplus · Accepted Answer

A strong customer focus is a key characteristic of a world-class organization. These organizations prioritize understanding and meeting their customers' needs and expectations.

Possible additional answer:
Answer: D
 A strong marketing department may also be a characteristic of a world-class organization, as marketing plays a critical role in communicating the organization's value proposition to customers and differentiating itself from competitors. However, without a focus on understanding and meeting customer needs, a strong marketing department alone may not make an organization world-class.

Which of the Following Is a Characteristic of a World-Class