Organizational citizenship behaviour refers to the idea of doing an excellent job in one's formally assigned responsibilities but not going beyond them.

Name: Organizational citizenship behaviour refers to the idea of doing an excellent job in one's formally assigned responsibilities but not going beyond them.
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Organizational citizenship behavior refers to voluntary actions that are not part of an employee's formal job requirements but that help to enhance the workplace and its functioning.

Organizational Citizenship Behaviour Refers to the Idea of Doing an Excellent