One way to avoid being accused of defamation is to stick to the facts when communicating with customers.

Name: One way to avoid being accused of defamation is to stick to the facts when communicating with customers.
Brand: Quizplus
Rating: 4.8 (33 reviews)

Question

Quizplus · Accepted Answer

Discipline is the key in avoiding defamation. No matter how out of line your customer is, don't get lured into being overly personal or emotional. In addition to that, be scrupulous about facts and deal honestly and fairly with your customers.

One Way to Avoid Being Accused of Defamation Is to Stick