ABC Corp. has developed a sophisticated quantitative model and found that there were positive relationships between employee satisfaction, customer satisfaction, and financial results. According to the text, this is an example of:
A) zero-sum relationship among stakeholders.
B) stakeholder symbiosis.
C) rewarding stakeholders.
D) emphasizing financial returns.

Question

Quizplus · Accepted Answer

This is an example of stakeholder symbiosis because it shows a positive relationship where the interests of different stakeholders (employees, customers, and shareholders) are aligned and mutually beneficial.

ABC Corp Has Developed a Sophisticated Quantitative Model and Found That