A salesperson would most likely refuse to handle a complaint if the:
A) customer is wrong.
B) customer is being dishonest.
C) customer complaint is about discounts.
D) customer says that the product delivered is unsalable.
E) customer complains that the quality of the product is low.

Question

Quizplus · Accepted Answer

A salesperson is likely to refuse to handle a complaint if the customer is being dishonest, as handling such complaints could potentially involve ethical issues or could be counterproductive to the integrity of the business operations.

A Salesperson Would Most Likely Refuse to Handle a Complaint