In a(n)________ system,the customer is an active participant,but in a(n)________ system,the customer is not an active participant.
A)low-contact;high-contact
B)active;inactive
C)high-contact;low-contact
D)high-interaction;low-interaction
E)low-interaction;high-interaction

Question

Quizplus · Accepted Answer

In a high-contact system, the customer is actively involved in the service process, whereas in a low-contact system, the customer has minimal involvement.

In A(n)________ System,the Customer Is an Active Participant,but in A(n)________

In A(n) System,the Customer Is an Active Participant,but in A(n)