Question 1

The use of email can be distracting to employees when they use it excessively or for personal reasons.

Accepted Answer

Excessive use of email or using it for personal reasons can lead to distractions for employees, affecting their productivity and focus on work-related tasks.

Question 2

Describe the process of "hiring via personal networks".

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Question 3

Discuss how technology has impacted the attraction, training, and retention of professionals. How has technology helped firms to enhance their human capital and social capital?

Accepted Answer

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Question 4

Why is the management of knowledge and knowledge professionals so critical in today's organizations?

Accepted Answer

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Question 5

Discuss the attributes of human capital. Give examples of how firms work to develop and retain it.

Accepted Answer

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Question 6

Protecting a firm's intellectual capital requires a concerted effort.

Accepted Answer

Protecting intellectual capital involves implementing policies, procedures, and systems to safeguard proprietary information. It requires a thoughtful and ongoing effort from leadership and employees at all levels of the organization.

Question 7

Patents typically provide long term protection for a firm since they do not expire.

Accepted Answer

Patents do expire after a certain amount of time, typically 20 years from the filing date. After that, the technology or invention becomes part of the public domain and can be used by anyone without needing permission from the original patent holder.

Question 8

In an effort to attract and retain top talent, firms provide financial and nonfinancial rewards to their employees. Give examples of each and describe how the incentives you have chosen may impact individual employees.

Accepted Answer

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Question 9

What is intellectual capital and what is its effect on the ratio of a firm's market value to book value?

Accepted Answer

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Question 10

Discuss the adage "hire for attitude, train for skill." What are its implications for the attraction, training, and retention of top talent?

Accepted Answer

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Question 11

Many firms attempt to codify the tacit knowledge of employees in an effort to retain that knowledge after the employee leaves the firm.

Accepted Answer

Many firms recognize the importance of retaining the knowledge of employees, particularly when those employees leave the firm. One way to do this is by attempting to codify their tacit knowledge, which refers to knowledge that is often difficult to articulate or transfer to others. This may involve documenting processes, creating manuals or guides, or encouraging employees to share their expertise with others in the organization. By doing so, firms can help to ensure that valuable knowledge is retained within the organization even after an employee departs.

Quiz 4: Recognizing a Firms Intellectual Assets: Moving Beyond a Firms Tangible Resources