At Personal Touch,Inc. ,there is total focus on providing care and satisfaction to each customer.In the 'major-clients division',each manager is assigned three employees to supervise.In the 'product-assembly division' each manager supervises about 15 employees.The major-clients' division managers can be described as having _______ and the product assembly managers,_______.
A)a narrow span of control;a wide span of control
B)tall formalization;flat formalization
C)narrow centralization;tall centralization
D)a wide span of control;a narrow span of control
E)flat formalization;tall formalization

Question

Quizplus · Accepted Answer

The major-clients' division managers have a narrow span of control because they supervise only three employees. The product assembly managers have a wide span of control because they supervise about 15 employees.